OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
169 ratings and 88 comments received in the last 90 days.
22 June 2025
All went so easy
17 June 2025
Rob made the whole process so easy, arranged a test drive for me which ultimately led to me buy my X7
05 June 2025
Very satisfied with the purchase and the delivery
03 June 2025
The purchase process and handover was very smooth and easy. Rob handled everything for us, and advised us all the way through, including handling our plate transfer for us.
03 June 2025
Lovely clean, bright and modern showroom. Excellent.
18 May 2025
All the staff at the Carlisle BMW are so friendly and helpful. It's a real pleasure to go in there.
27 April 2025
Very professional
09 July 2025
Fully on board with service lots of good service from the service department, less so from sales
07 July 2025
Good service.friendly staff
07 July 2025
Very smart premises, friendly and helpful staff, nothing was too much trouble.
06 July 2025
Great attentive service as always
05 July 2025
The service was perfect
05 July 2025
No complaints
30 June 2025
To expensive for oil change.
29 June 2025
Faultless service not only in the workshop but also by the customer care service team.
26 June 2025
Car was clean and tidy
25 June 2025
Always first class,any problems are always sorted out.
22 June 2025
Very good pleasure doing business